Statement of CPE Administrative Policies
Kiesling Associates LLP will retain course and course participant records for five years. These records will include the following: course outline; list of course participants; dates and locations of presentations; names of instructors/discussion leaders; copies of participant course evaluations; and amount of recommended CPE credit.
Kiesling will refund your fees if you have registered for a Course(s) and found it (them) unsatisfactory, provided that you have not taken the Final Test and your refund request is submitted, within 30 days of registering for the course, by electronic mail addressed to firstname.lastname@example.org
or in writing to: Kiesling Associates LLP, 7780 Office Plaza Dr. S, Suite 184, West Des Moines, IA 50266. It is assumed that after 30 days, you are satisfied with the materials and service.
For a full refund, cancellation must be received within 48 hours of the scheduled training session. Cancellations can be made via email, letter, fax or phone call to Becky Strope at:
Attn: Becky Strope
7780 Office Plaza Dr. S, Suite 184
West Des Moines, IA 50266
Complaint Resolution Policy
Alternatively, complaints regarding registered CPE sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417 or by visiting the web site: www.nasba.org.
Kiesling Associates LLP
is committed to our clients' satisfaction and will make every effort to resolve complaints as quickly as possible. For more information regarding administrative policies such as complaint and refund, please contact us by electronic mail addressed to email@example.com
or in writing to: Kiesling Associates LLP, 7780 Office Plaza Dr. S, Suite 184, West Des Moines, IA 50266.
Courses offered through Kiesling Associates LLP will be current on all applicable state and federal regulations related to the content of the course offering. All course contents and materials will be reviewed by a secondary subject matter expertise prior to initial offering and subsequent to any alterations or changes. If no alterations occur, an annual review by a subject matter expert not responsible for instruction, will take place.
Kiesling Associates LLP is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org.